"Customer Satisfaction"

CUSTOMER CARE!!!
Holy shit



Lady Custmer: Is this a sizzler or a bastard's shit???

Is this what you boast as a sizzler?? Sara jala hua hai, it's little better than coal.

Steward: Ma'm, thats the way we serve sizzlers, they are.... (and he is interrupted in between)

Lady Customer: Who the hell u r to tell me about sizzlers, i have eaten these before..

Steward: (completing his last sentence).....they are served real hot and the sizzling dish does makes lower layer a bit like that.

Lady Customer: (fuming) Look at this chap, this new born kid is teaching me...... U %$&#@

Second Customer was listening evrything and was staring in the eyes of this lady customer, he said "arey, agar itna hi bura tha to khane ke baad kyon complain kar rahi ho"

I couldn't hide my giggle, but lady still replied out of her shame, "ismein quantity hi kitni hoti hai, sawa so rupe mein jara sa"

Ha ha...... before steward could reply back manager intervened and made steward to keep mum.
Battle over......

Naaaaaahh, that was my perception......

here comes another uncle ji aka dissatisfied customer number 2. And he sees nothing but his plate and shouts, "ye sizzler hai, ekdum thanda, ismein sizzling kya hai"

Before pity steward could reply, a thought popped up in ma mind, uncle sizzling to aapke peeche line mein khadi hai..... oooops........wrong timing of ma prank.....the conversation was heating up

Steward: Sir aapke saamne banaya hai, thodi der mein thanda ho hi jaata hai.
And he turns bak to call cook, Joy, yaar ismein thodi sizzler sauce aur daal....
Arey, what was that, to my amazement there was a sudden sizzle in that silent assortment of veggies.......

I can not forget the name "Sizzler Sauce", can it be used with dull and boring humans too, specially girls ;)

Thank God, a hot, sassy and tall girl came, was excited to see this dish for the first time in her life (her reaction was like: may be they are making sizzlers the way people make on mars, never seen before). She asked the name and ordred one, with a big smile on her face.. God, she's gonna have good time...yummy yummy....hopefully better than the time spent with her boy friend. After terrible 10 minutes even the steward and manager had something to smile and cherish. They were not at the receiving end this time.

Ooops..... this pleasure was short lived for the people working in Sizzlers, food joint in Spoons, the food court, Great India Place.

They had another big fella standing with a frowning face and the stupidest beared in world, if not in world than atleast in the mall.

The fella said, mera sizzler kahaan hai (spoke exactly the way, those psycho draculas in english movies speak, slow and with terror filled voice, just that "ha ha ha......" was missing)

Steward: Sir, ye raha (pointing to a sizzler which was lying lifeless on the counter, waiting to be picked)
The big fella: (with the same style of speaking)...... ye, thanda sizzler. Agar aisa kuchh khana hota to saamne se ice cream kha leta, mujhe garam chahiye.

Steward: (collecting all his courage) Sir, ye aapke liye hi banaya tha, aap late aaye ho.

And the big fella was fuming, and the hidden moster was about to unleash but here comes the sneaze......... chhhhhhhhhaaaaaaaaaaankhhh............... it was an earthquack that measured "0" on ritcher scale but was very visible in nature. Sizzler sizzled out and was sizzling on the counter and on the floor.

Steward: (Emerging from nowhere in the scene) Very Sorry sir, we'll give you another!!

Aaaaahhhh....... thats what we call customer service, afterall it was a big fault of the food chain :P, they shouldn't give sizzler to customers just before a sneaze

After a long wait, rather a long long wait (although i never realized), came my sizsler, with a fancy name 'Paneer Shashlik Sizzler'. But......... "Where's the paneer?", I asked the steward.

Steward: Sir, waise wo neeche chala gaya hai, fir bhi main aapke liye aur daal deta hu.

He was smiling, no denying the fact was feeling pity about his job also.

Me: Dear, thodi vegetables bhi (Even I deserve some "CUSTOMER SATISFACTION")

And he puts some more veggies in ma sizzler and to my amazement offers me a free cold drink too.

In the mall and food court, I had a good time with my parents. I went there for a weekend outing, and to have some refreshment after a long and tough week with enough work. And we might plan for next week also, may be next to next week also, with my cousin also, with my sister too, with my friends, with my relative and with all........I'll love to be there......but the thought thats in ma mind is that, those stewards, cooks and manager go there everyday. They spend whole day in the same ambience and same surroundings where we want to be, still they mess their life in the issues and terms which we tag as "CUSTOMER SATISFACTION"

So, from next time if you see a steward or a salesman in a store, be nice to them, smile and remember......."THEY TOO WAN"T TO LIVE LIFE BEYOND CUSTOMER SATISFACTION"


and I take long breathe, release myself from all shackles, and tension touches me no more, heading towards the ultimate route to nirvana.........

Love You All